Dynamics 365 Partners

5 Qualities to Look for When Choosing Dynamics 365 Partners

When looking for a Dynamics 365 partner, there are many things to remember. Not everyone can offer the same value proposition to clients and partners, so it’s important to know what you’re getting into before committing. Just like many other business processes and software, Microsoft Dynamics 365 allows its users to have third-party vendors join the ecosystem as partners. This helps businesses extend the capabilities of their platform with additional services beyond what is offered by Microsoft itself. Therefore, if you are interested in choosing Microsoft Dynamics 365 partners, here are some factors you should keep in mind:

Microsoft Dynamics 365 Business Cloud

Dynamics 365 Business Cloud is the core offering of Microsoft’s business-focused software. The core of Dynamics 365 Business Cloud is the idea of a digital engagement hub. With Dynamics 365, businesses can transform their processes and data into a digital hub accessible to employees and customers. This hub can be used to track expenses and make payroll into more complex tasks like invoicing and HR activities. The main features of Dynamics 365 Business Cloud are: 

  • Business Process Cloud: Transform the way you do things, from the way you do accounting to the way you do payroll, scheduling, and more. 
  • People Cloud: Assign tasks and manage employees in a way that works for your organization — from recruiting to vacation management. 
  • Financials: Track and manage your company’s finances, expenses, cash flow, or financial forecasts. 
  • Data Security: Secure and protect your data with encryption and permissions. 
  • App Integration: Integrate third-party apps with Microsoft tools, like SharePoint, Outlook, and Microsoft Teams.

Microsoft Dynamics 365 Enterprise Cloud

Dynamics 365 Enterprise Cloud is a full suite of business cloud capabilities. It’s the core offering of Dynamics 365. It includes all the features of Dynamics 365 Business Cloud, plus the following:

  • Dynamics 365 for Sales and Marketing: Help your team deliver great customer experiences through HR, marketing, sales, service, and more. 
  • Dynamics 365 for Operations: Help your team run their business with services like Kanban, service management, timesheets, and more. 
  • Dynamics 365 for Finance: Help your team manage their company’s finances with sales, marketing, service data, expenses, financial forecasting, and more. 
  • Dynamics 365 for CRM: Help your team collaborate and communicate with their customers and clients.

Microsoft Dynamics 365 Recruiting and Engagement Platform

Dynamics 365 Recruiting and Engagement Platform helps HR teams manage applicant tracking systems and onboard new hires. It helps marketing teams create and manage campaigns and optimize those campaigns. It also helps sales teams create, manage and close deals. The main features of Dynamics 365 Recruiting and Engagement Platform are: 

  • Talent Management: Manage and engage your employees with a single view across recruitment, onboarding, and engagement. 
  • Campaign Management: Create, manage and optimize marketing campaigns with Microsoft Power BI. 
  • Sales: Create, manage and close deals with the data you have collected and stored in Dynamics 365. 
  • Operations Management: Create and manage operational tasks with Kanban and timesheets from Dynamics 365. 
  • Customer Management: Create and manage your customer relationships with Dynamics CRM. 
  • Security Management: Create, manage and enforce policies to manage your environment with Microsoft Azure Active Directory.

Microsoft Dynamics 365 Sales Cloud

The main features of Microsoft Dynamics 365 Sales Cloud are: 

  • Sales Cloud: Create and manage sales activities, activities, and deals within Sales Cloud. 
  • Sales Cloud Eloquence & Dynamics: Build sales and service experiences with the full functionality of Dynamics 365. 
  • Customer Relationship Management: Manage and engage with your customers with a single view of data across the customer journey. 
  • Marketing Cloud: Create and manage marketing activities, campaigns, and content. 
  • Service Cloud: Create and manage critical services like timesheets, service management, and Kanban. 
  • Finance Cloud: Create and manage finances like expenses, cash flow, and forecasts. – Data Security: Protect and secure your data with encryption and permissions. 
  • Customer Success & Analytics: Track engagement and customer activities to create customer success programs.

Microsoft Dynamics 365 Service Bus and Automation Platform

Dynamics 365 Service Bus and Automation Platform helps businesses create automated workflows and implement best practices in DevOps. The platform also includes creating an IoT ecosystem for integrating the Internet of Things with Dynamics 365. The main features of Microsoft Dynamics 365 Service Bus and Automation Platform are: 

  • DevOps: Create workflows to automate your deployment processes.
  •  IoT: Create an ecosystem to help integrate Microsoft technologies, like Dynamics 365 and Azure.
  • Service Bus: Manage and monitor your application messages with a single view. – Azure Automation: Create, manage and enforce policies to automate. 
  • Azure Gaming: Use AR/VR and AI to create better gaming experiences.

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